WalkMe for SAP: Achieving Instant User Onboarding and ROI

The Issue: The Gap in Digital Use

Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a efficient implementation. Yet, complication, frequent updates, and lack of intuitive guidance often result in a "Digital Adoption Gap":

• User Confusion: Employees struggle to operate new SAP tools or complete advanced transactions, leading to delays and increased use on support teams.


• Workarounds: Users ignore standard SAP processes, which results in inaccurate entries, compliance risks, and wasted time.

here
• Training Attrition: Traditional training is easily lost, leaving staff unsupported when they face real-time tasks.


• Missed Returns: The entire capability of the SAP system is not realised, as most users access only a fraction of its features.

The Solution: Contextual Help with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, bridges the Digital Adoption Gap. It overlays your SAP systems to deliver on-screen assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every employee, regardless of experience level, can be productive from the outset.